Charging and swapping stations | Operation and management requirements for charging and swapping cabinets.

Charging and swapping stations | Operation and management requirements for charging and swapping cabinets.

Operation and management system for charging and swapping stations/cabinets.

The charging and swapping operation unit shall be responsible for managing the fire safety of the charging and swapping station site, charging and swapping cabinets, and batteries set up.

Daily operation maintenance and fire prevention inspection management system should be established.

Corresponding emergency plans should be established.
The charging and swapping cabinet and lithium-ion battery pack should be equipped with an intelligent networking system, which can realize remote control, information query, real-time status detection and other remote management of battery replacement, charging and use.
The lithium-ion battery pack and the charging and swapping cabinet should have communication function, and the charging data of the lithium-ion battery pack should be monitored through the platform, which can also be connected to the government regulatory platform.
Personnel management of charging and swapping stations/cabinets
The operating unit should clarify the job responsibilities of relevant personnel, implement regular personnel inspections, and promptly eliminate safety hazards.
The relevant management personnel of the charging and swapping station site should receive on-the-job training.
Operation and maintenance of charging and swapping stations/cabinets
The operating unit should carry out daily inspection work in accordance with the management system and keep good inspection records.
Community workstations, property service enterprises, residential community management units, and operating units should jointly carry out fire safety publicity on emergency handling and evacuation of electrical use in charging and swapping stations in the surrounding areas of the venue, and no less than twice a year.
Emergency plan drills should be conducted at least once a year.
Charging and swapping operation units should establish maintenance records for swapping cabinets and batteries.
Charging and swapping operation units should promptly replace faulty batteries, update aging batteries, and eliminate expired batteries.
Charging and swapping operation units should establish operation and customer service teams to promptly resolve customer usage issues and complaints.
Users can view the address, number of slots, available batteries, battery level inside the slots, battery usage, rental period, and other information of the charging and swapping cabinet through terminal devices such as mobile phones. It can also achieve one click fault repair, contact customer service, navigation, and other functions.
An operation management information platform including a monitoring system should be established to monitor the power supply system, charging system, battery, fire protection, security, etc., and have the following functions:
——The power supply monitoring should have the function of monitoring and controlling the power supply voltage, operating parameters of the charging and swapping cabinet equipment, etc. The platform may have the function of cutting off the power supply of the charging and swapping cabinet;
——The charging system should have the ability to monitor and control the charging process of all chargers in the charging and swapping cabinet, and record all charging data;
——Battery monitoring should have the function of monitoring and controlling the charging status, usage status, power level, location, and abnormal data of the battery;
——The fire protection system should have functions such as fire extinguishing, automatic smoke sensing, startup reporting, and platform monitoring;
——The security system should have functions such as video security monitoring and grid switch status monitoring.
The operation management information platform should be used to manage the charging and swapping service process, and the following requirements should be met:
——The real-time and reliability of the management information platform should meet the requirements for safe operation of on-site equipment;
——The communication network should have good scalability, and the access of new devices should not cause a significant decrease in network performance;
——The information platform should have the function of communicating with the upper computer;
——When the information platform is interconnected with other information systems, information security should be ensured;
——The information platform should be equipped with an uninterruptible power supply.
In addition, the operation units of charging and swapping stations/cabinets should continuously improve the compliance, convenience, and suitability of charging and swapping station/cabinet services. The operating unit should fully consider the opinions raised by relevant parties such as property owners, urban management units, communities, and users within the building, and these opinions should be addressed as part of continuous improvement.
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